FAQ

Do you have a Return Policy?

Any DEMO or BSTOCK Eastwood guitar qualifies for the same return policy as outlined at eastwoodguitars.com, here.

For any non-Eastwood related instrument, our policy is as follows;

All sales made through our store are considered final. As a store specializing only in vintage, rare, and boutique instruments, it is our commitment to ensure that you get exactly what you pay for. 

If you wish to not keep an instrument you've purchased from us for any reason, we are more than happy to offer an exchange on a case-by-case basis. Please see this page for more information on exchanges.

How much is shipping and how long does it take to process an order?

MyRareGuitars' main facilities are located in Chicago, Nashville, and Liverpool. Occasionally we have some inventory located at offices in Canada. The cost of shipping will depend on the location of a particular instrument as compared to your address. Each product will display where it happens to be located on its page, and if no location is mentioned, there is availability in multiple warehouses.

Instruments located in Continental USA: Standard Shipping throughout the USA is FREE. Shipping fees may apply for all other destinations, and will be calculated at checkout.

Instruments located in Liverpool, UK: Standard shipping throughout the UK and most EU Countries is FREE. Shipping fees may apply for all other destinations, and will be calculated at checkout.

Instruments located in Canada: Shipping fees may apply for all destinations, and will be calculated at checkout.

Do I have to pay taxes/duties when shipping internationally?

As of January 1st., we do not charge duties or taxes for international shipments outside of the USA, UK, or Canada. These amounts will be charged and collected upon delivery. For more information, please see your government website.